FREQUENTLY ASKED QUESTIONS


Where do your products come from?

All of the liquid herbal lines and Superfood Gravies are hand made in Western Australia. All ingredients are human grade and organic where possible. The pure beef stock gravy base for the superfood gravy is sourced from Australia from Australian cows.

Why do I feed Super-food Gravy every day?

Superfood Gravy has been designed to fortify your dog and cats diet by giving a daily dose of superfoods, which are enriched with vitamins, minerals and antioxidants. (Such as: Kelp, nutritional yeast, pomegranate, beetroot & flaxseed). Most modern pet foods are lacking in nutrients, so its like a tasty beef gravy multi-vitamin every day! Medicinal herbs are added to treat the four most common conditions seen (Arthritis/Joint, Skin/Allergies, Stress/Anxiety & Digestion issues).

Will my order get to me without any issues?

We use Sendle and Australia Post. Our couriers are carbon neutral and use compostable packaging. Packages sent in Mainland Australia could take from 2-7 working days. We can ship international, please enquire for pricing. For further information please refer to our shipping policy in the footer menu.


IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

Are your products suitable for dogs & cats?

Yes all of our products are effective and safe for dogs and cats. Not for consumption by any other animals except dogs & cats

Do I have to make a 'gravy' or can I just sprinkle the powder on their food?

We suggest adding a small amount of warm water (not hot) to make a gravy to the consistency you think is appropriate for your dog or cat. Please make sure fresh, clean water is available for drinking at all times.

Are the medicinal herbs safe for my dog or cat?

Yes! the herbs chosen are specifically chosen because of safety and effectiveness in animals. The herbs selected do not interact with any pharmaceutical drugs unless stated on the packaging or on the website.  Do not exceed recommended dosage for weight. For best practice all procucts should be discontinued 2 weeks prior to surgery. If you have any queries about safety, drug/herb interactions, please contact us and we will back to you ASAP.

My dog/cat doesn't seem to like the taste of the medicine, What should I do?

Half the dose and gradually increase to recommended dose over a period of a few weeks, or try mixed into a treat like peanut butter, ricotta cheese etc. Persistence is the key.

My dog/cat has a yeast infection, is the nutritional yeast in the Superfood Gravy going to make it worse?

No, The yeast infection your dog has is caused by Candida, nutritional yeast contains a deactivate yeast from a different strain which is nutrient packed and tasty. Consuming nutritional yeast will not cause or aggravate a yeast infection.

How long before I see the results from Superfood Gravy?

That depends, There are many factors that influence how quickly you will see results. Such as severity of condition, immune status, diet, stress levels, age, breed etc. The high strength, low dose herbal tinctures sometimes have a loading dose to see results more quickly, where it says to double the dosage for the first 4 weeks. By the end of the 4 weeks you should see results (Although many of our patients see results after only a week or two). With conditions affecting the skin or chronic conditions such as cushings disease, it could take up to 3 months to see visible results. As herbal medicine is aimed at fixing the root cause of the illness instead of just negating symptoms, it is not instant. Patience is key, but if you aren't seeing results after 12 weeks, please contact us and we can reformulate the medicine to suit your pets individual needs, or you may have to increase the dosage. INDIVIDUAL RESULTS MAY VARY.

With the Superfood Gravies, as they are full of nutrients, to start with you may see a shiner coat, more energy and less pungent stools. The four gravies are treating different body systems, the skin takes the longest to heal out of all of the bodies systems. An animal taking the Superfood Gravy Joint Support may show signs of improvement within a couple of weeks, it may take longer depending on the severity of the inflammation. Individual results may vary, if you need more guidance or are not seeing results after 4 weeks at recommended dose, please contact us for advice. INDIVIDUAL RESULTS MAY VARY

My dog/cat has a few different medical conditions, can I give 2 different formulas at once?

Yes, but contact us to see if we can blend the two to make administration easier. Not all formulas can be combined in one bottle, but most can.

Can my dog/cat be on Superfood Gravy or herbal formulas for a long period?

Yes, the herbs are carefully selected for safety, effectiveness and long term use. For the Gravies, the daily addition of superfoods will also improve general health and well-being.

I'm not getting the results that I thought I would get, what can I do?

If you haven't seen any positive results after 6 weeks at the recommended dosage, please contact us. You pet may need a higher or a loading dose. Please contact us to determine the best course of action to get your desired results.

Is Superfood Gravy suitable for dogs with sensitive stomachs?

Yes, but start slow if they have a history of a sensitive stomach and build up to a full dose. It contains animal specific prebiotics and probiotics that will help to normalize and restore gut function.

Does Superfood Gravy contain wheat, gluten, dairy, sugar or nuts, fillers, additives, preservatives?

No, It contains none of the above.

How many servings are in a package of Superfood Gravy?